Terms and Conditions

Effective Date: 01/12/2024

Welcome to Cloudtail Wholesale. By accessing or using our website, cloudtailwholesale.co.uk, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General

1.1 These terms and conditions govern your use of our website and services. By using our website, you accept these terms in full. If you disagree with any part of these terms, you must not use our website.

1.2 We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website constitutes your acceptance of the revised terms.

2. Eligibility

2.1 Our services are intended for businesses, traders, and retailers in the United Kingdom. By registering or placing an order, you confirm that you meet these criteria.

3. Account Registration

3.1 To access certain features of our website, you may be required to create an account. You agree to provide accurate and complete information during the registration process and to update such information as necessary.

3.2 You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Orders and Acceptance

4.1 All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.

4.2 Once your order is placed, you will receive an order confirmation email. This email is an acknowledgment of your order and does not constitute acceptance. A contract between us is formed when we dispatch the goods to you.

5. Pricing and Payment

5.1 All prices are listed in British Pounds (£) and are exclusive of VAT unless otherwise stated.

5.2 We strive to ensure that all pricing information on our website is accurate. In the event of a pricing error, we will contact you with the option to reconfirm your order at the correct price or cancel it.

5.3 Payment must be made in full at the time of ordering. We accept various payment methods as indicated on our website.

6. Delivery

6.1 Delivery terms, including processing times and shipping options, are detailed in our Delivery and Returns Policy. Please refer to this policy for information on delivery schedules and charges.

7. Returns and Refunds

7.1 Our returns and refunds procedures are outlined in our Delivery and Returns Policy. Please review this policy for details on how to return items and receive refunds.

8. Intellectual Property

8.1 All content on our website, including text, graphics, logos, images, and software, is the property of Cloudtail LTD or its content suppliers and is protected by intellectual property laws.

8.2 You may not reproduce, distribute, or otherwise use any content from our website without our prior written consent.

9. Limitation of Liability

9.1 To the extent permitted by law, Cloudtail LTD shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of our website or services.

9.2 Our total liability to you for any claim arising out of or relating to our services shall not exceed the amount paid by you for the goods in question.

10. Governing Law

10.1 These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at: [email protected]

By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.